Subscription, Cancellation & Refund Policy

Our introductory access allows one 24-hour Free trial with five completed automation actions in total. It expires when time or usage runs out and does not renew. No payment card is required solely to join a waiting list, and the trial will not automatically convert to a paid plan.

A customer must actively choose and authorize any paid plan. We will not impose an undisclosed payment or automatically charge for excess trial actions.

The pricing page can display INR prices for eligible Indian customers and USD prices for customers elsewhere. The amount due, taxes, currency, billing period, plan allowances and payment terms will be shown before an authorized checkout transaction.

Annual plans are designed around ten times the monthly price, equivalent to two months of savings at that rate. Applicable tax may depend on billing location, tax status and law. Prices and plan allowances may be changed for future purchases with appropriate notice.

Once subscription billing is active, a paid subscription will renew only under the renewal terms explicitly accepted at checkout. Customers should be able to cancel future renewals using their account settings or a clear equivalent support process. Cancellation should not require an unnecessary obstacle or hidden fee.

Unless a more favorable mandatory rule applies, a cancellation made during a paid term stops the next renewal and leaves the current paid entitlement available until that term ends. Downgrades and upgrades will show any proration or effective date before confirmation.

We will review refund requests for duplicate or erroneous charges, an unauthorized payment, a material failure to provide the purchased service, billing mistakes or another reason required by applicable law. We may also offer a discretionary goodwill refund where reasonable. Refunds approved under this Policy will be returned through the original payment route or another lawful method supported by the provider.

We do not adopt a blanket 'no refunds' rule. Statutory cancellation, conformity and withdrawal rights applicable to individual consumers continue to apply regardless of this Policy. In particular, some EEA/UK consumers may have a cooling-off or withdrawal right for online services, subject to legally defined conditions and exceptions that must be presented during checkout.

When billing launches, use the billing page to cancel renewal. For a refund, send a request through our Contact page with your account email, invoice or transaction reference, date of charge and a short explanation. Please do not send complete card numbers, passwords or one-time codes.

We will acknowledge the request, verify relevant details, explain the outcome and process accepted refunds within applicable legal or payment-provider periods. You may still contact your payment provider or a competent consumer authority where law permits.

If a plan reaches its monthly action allowance, eligible automations should pause unless a separately authorized upgrade or action pack is purchased. The exhaustion of included usage must not itself cause an undisclosed overage charge.

If we suspend a paid account because of a material violation, we will assess refunds in light of the circumstances, our contractual commitments and mandatory consumer protections. If Automately discontinues a purchased service, we will provide remedies required by law and the specific subscription agreement.